Privacy Policy
Effective date: June 7, 2026
This Privacy Policy describes how Cypress Oak Studios, LLC ("we," "us," or "our"), operating stevetex.com, helentheartist.com, and cypressoakstudios.com (collectively, "the Sites"), collects, uses, and protects your personal information.
1. Who We Are
Cypress Oak Studios, LLC is an art studio based in Washington State offering fine art photography and paintings for viewing and purchase.
Privacy inquiries: hello@cypressoakstudios.com
2. Information We Collect
Information you provide directly:
- Contact forms — your name, email address, and message
- Purchase orders — your name, email address, and shipping address. Payment card details are processed entirely by Stripe and never reach our servers.
Information collected automatically:
- Usage data — pages visited, time on site, browser type, device type, and approximate location (Google Analytics 4)
- Cookies — analytics cookies placed by Google Analytics
3. How We Use Your Information
- Fulfill your orders and communicate about them
- Respond to contact form inquiries
- Send order confirmations and shipping updates
- Analyze site traffic and improve the Sites
- Comply with applicable legal obligations
We do not sell, rent, or trade your personal information to third parties.
4. Third-Party Services
We use the following third-party providers that may process your data:
| Service | Purpose | Privacy Policy |
|---|---|---|
| Stripe | Payment processing | stripe.com/privacy |
| Google Analytics | Website analytics | policies.google.com/privacy |
| Resend | Transactional email | resend.com/privacy |
| Amazon Web Services | Image storage and CDN | aws.amazon.com/privacy |
| Vercel | Website hosting | vercel.com/legal/privacy-policy |
| Twilio | Internal order notifications to the artist | twilio.com/legal/privacy |
5. Cookies
We use cookies solely through Google Analytics. These cookies do not identify you personally. You can opt out via the Google Analytics Opt-out Add-on or your browser's cookie settings.
6. Data Security
We use HTTPS encryption, access controls, and reputable cloud providers. No internet transmission is 100% secure and we cannot guarantee absolute security.
7. Data Retention
- Order records — retained for business and legal purposes
- Contact messages — forwarded to our inbox, not stored separately
- Analytics data — per Google Analytics defaults (26 months)
8. Your Rights
EU and UK residents (GDPR) have the right to:
- Access data we hold about you
- Rectification of inaccurate data
- Erasure of your data
- Portability in a machine-readable format
- Object to processing based on our legitimate interests
To exercise these rights, email hello@cypressoakstudios.com. We respond within 30 days.
Washington State and California residents may have additional rights under applicable state privacy laws. Contact us for details.
9. Children's Privacy
Our Sites are not directed to children under 13. We do not knowingly collect personal information from children. Contact us if you believe this has occurred and we will delete it promptly.
10. Changes to This Policy
We may update this policy from time to time. The effective date above will reflect changes. Continued use of the Sites after updates constitutes acceptance.
11. Contact Us
Cypress Oak Studios, LLC
Washington, USA
hello@cypressoakstudios.com